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The PRIVATE CAPITAL COMPANY headquartered in Athens (11 Feidiou Street), under the name "URBAN GAME PROJECT PRIVATE CAPITAL COMPANY," with VAT number 801191426 / Tax Office A' Athens, email address, Registration Number GEMI 151425501000, contact phone number 2114149780, duly represented, is the administrator and exclusive beneficiary of the following ONLINE PLATFORMS (Websites):

This policy aims to inform you about the processing of personal data through the mentioned online platforms (websites).


For your better understanding, we use the following terms with their corresponding meanings:

a) "Personal Data": Information relating to a natural person. Data is considered personal when the natural person to whom it relates can be directly or indirectly identified (i.e., through references to a name, surname, home address, and other contact details such as telephone numbers, email, etc.). The natural person to whom the personal data relates is called the "data subject."

b) "Processing": Any operation or set of operations performed on personal data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or any other form of provision, alignment or combination, restriction, erasure, or destruction.

c) "Legislation": Greek and European legislation for the protection of natural persons with regard to the processing of their personal data, including Law 4624/2019 and the European General Data Protection Regulation (GDPR).

d) "Datalogs": Electronic records of the activity on the online platforms, recorded on our server.

e) "Cookies": Small data files in text format that are installed on your electronic device (computer, mobile, tablet) when you visit the Websites. They provide specific information about your browsing activity on these platforms.

Data Controller.

The data controller, according to Article 4(7) of the European General Data Protection Regulation (GDPR), is the PRIVATE CAPITAL COMPANY headquartered in Athens (11 Feidiou Street) under the name "URBAN GAME PROJECT PRIVATE CAPITAL COMPANY," with VAT number 801191426 / Tax Office A' Athens, email address, Registration Number GEMI 151425501000, contact phone number 2114149780.

Which Data We Process and for What Purpose.

A) Data Automatically Recorded on Our Server.


Upon your entry into the respective Websites, we collect the personal data (datalogs) transmitted to our server from your web browser, specifically:

Internet Protocol (IP) address

Date and time of the request

Time zone difference relative to Greenwich Mean Time (GMT)

Content of the request (specific page)


In addition to the above-mentioned data, during the use of the Websites, small data files in text format known as cookies are stored on your computer. These cookies are stored on the device you are using and send device identification information to our server. This results in the creation of a unique identification number for your device, as detailed below.

B) Data You Provide to Us.

(1) In order to communicate with us, whether via email or through any contact form on our Websites, we store the data you provide to us (such as your email, possibly your name and surname, etc.) in order to respond to your inquiries. In this context, if storage is no longer necessary, we delete or restrict the processing of this data, provided there is no legal obligation to retain it.

(2) It is specifically noted that for the purchase through Viva Electronic Services S.A. of an Electronic Ticket (e-ticket) (containing a specific electronic ticket barcode that is entered on the login page of the respective game, as detailed in the TERMS OF USE of the websites, etc.), the user is automatically redirected to the Viva Electronic Services S.A. website by clicking on the relevant link. There, the user follows the relevant process defined by Viva Electronic Services S.A., providing their details (such as name, email, phone number). Therefore, the user is also required to be informed about the respective applicable Privacy Policy and Cookies Policy set by Viva Electronic Services S.A. and others.

Α) Session Cookies

"Session cookies" are essential for uninterrupted access and use of our Websites. They cannot be disabled. These "session cookies" are small data files in text format that are stored on the device you are using and sent to our server. They contain device identification information, creating a unique identification number.

Only our Websites can read "session cookies." Their purpose is to make the user's Internet browsing more user-friendly and efficient. "Session cookies" are deleted when you log out or close your browser.

Specifically, session cookies contain the following information:

Unique random ID of the visitor to the Websites.
Time of the visitor's first visit to the Websites.
Time of the visitor's previous visit.
Β) Functional Cookies

"Functional cookies" are used exclusively by the Websites,, and to ensure the functionality and usability of the respective game. These cookies serve to make the game operational and user-friendly by allowing the user to input the relevant electronic ticket barcode. Disabling these cookies is not possible, as doing so would compromise essential elements of the game's functionality for the user.

γ) Cookies Ανάλυσης (Analytics Cookies)

"Cookies Ανάλυσης" allow us to gather statistical information about our website visitors, helping us improve our Websites. Specifically, our Websites use Google Analytics, an online analytics service provided by Google Inc. ("Google"). The Google Analytics service uses "cookies," which are stored on your electronic device and enable the analysis of your usage on our Websites. This data is not disclosed to third parties for promotional actions, market research, or commercial purposes in general. For more detailed information, you can read Google Inc.'s Privacy Policy and Cookie Policy. You can also oppose the collection of data generated by these cookies related to the use of our websites and the processing of this data by Google by downloading and installing the available browser plug-in using the following link:

Disabling Analytics Cookies does not directly affect your browsing experience, but it does limit our ability to improve our Websites.

The legal bases for processing your data through our Websites are summarized as follows:

Processing of Log Files and Session Cookies: The processing of data from Log Files and session cookies is based on our legitimate interest to protect the security, proper functionality, and integrity of our Websites.

Functional Cookies: The processing of data from Functional Cookies (used by the Websites,, and is necessary for the seamless and smooth operation of the corresponding game for you, where you have purchased a relevant electronic ticket barcode (e-ticket barcode).

Analytics Cookies: The processing of data from Analytics Cookies is based on your consent, which you provide upon entering our Websites through the respective cookie banner and similar mechanisms.

Communication and Newsletters: The processing of data exchanged between us via email communication or through the contact forms on our Websites, including the distribution of informative newsletters, is based on our legitimate interest to respond to your inquiries and keep you informed about new online games from our company.

E-Ticket Purchase: The purchase through Viva Ηλεκτρονικές Υπηρεσίες Α.Ε. Ηλεκτρονικού Εισιτηρίου (e-ticket) is based on the legal agreement for the distance selling of e-tickets, in accordance with the Terms of Use of Viva Ηλεκτρονικές Υπηρεσίες Α.Ε. online platforms.

In any case, your data processing is conducted in compliance with the applicable legislation and the Data Protection Terms of our company.

Links to Third-Party Websites:

Our Websites may contain links to third-party websites that may perform various data processing activities for their visitors/users, including the use of different types of cookies (such as "third-party cookies" originating from other websites, like YouTube, Facebook, Instagram, Twitter, Pinterest, Google+, etc.). "URBAN GAME PROJECT PRIVATE COMPANY" holds no responsibility for these third-party websites, and for any relevant matters, you should refer to their respective Privacy Policies and Cookie Policies and communicate with their corresponding owners/administrators.

Recipients of Personal Data:

Data processing is confined within "URBAN GAME PROJECT PRIVATE COMPANY," and personal data will be accessible exclusively to its authorized personnel involved in the general management and operation of the online platforms. Recipients of a portion or the entirety of the data may also include external collaborators of "URBAN GAME PROJECT PRIVATE COMPANY" who are bound by confidentiality agreements, or potential third parties (such as cloud services, website hosting, and email hosting providers, etc.), ensuring that the security and protection of your data are upheld.

Data Retention Period:

Session Cookies are deleted when you log out or close your browser.
For the retention period of Analytics Cookies, you can refer to the respective Privacy Policy and Cookie Policy of Google Inc. ("Google").
Regarding the information you provide to us for communication purposes, whether through email or contact forms on our Websites (such as your email address, name, surname, etc.), they will be stored for as long as required to address your inquiries. Once the storage is no longer necessary, we will either delete or limit the processing of such data, unless there is a legal obligation to retain them.

Especially, for the retention period of data entered on the Viva Ηλεκτρονικές Υπηρεσίες Α.Ε. website, during the process of e-ticket purchase and to fulfill the distance selling agreement, users must refer to the relevant Privacy Policy and Cookie Policy of Viva Ηλεκτρονικές Υπηρεσίες Α.Ε. for additional information.

Your Rights and How to Exercise Them:

You have the right to exercise the following rights at any time, as granted by the General Data Protection Regulation (GDPR):

(a) Right to Information and Access: You have the right to be informed about the data we process through the Websites, how it is processed, and to obtain copies of this data. You also have the right to receive additional information regarding the processing ("right to information and access").

(b) Right to Rectification: You can request the correction and/or completion of inaccurate or incomplete data. For example, if you change your email address, you can request us to replace it with the new one.

(c) Right to Erasure (Right to Be Forgotten): You have the right to request the deletion and/or restriction of the processing of your data, if it is no longer necessary, processed unlawfully, or if deletion is required by law.

(d) Right to Restriction of Processing: You can request the restriction of processing while your request for correction or deletion is pending.

(e) Right to Data Portability: You have the right to receive your data in a readable electronic format and request us to transmit this data to third parties you designate (for data processed based on a contract, law, or consent).

(f) Right to Object: You can object to the processing of your data (e.g., receiving email updates) by clicking on an appropriate link (unsubscribe) within the email message or by submitting a request to our company. We will cease sending updates accordingly.

To exercise the above rights and for any communication regarding personal data, you can contact us at phone number 2114149780 or email address You can also use the same means to submit any related questions or observations.

Furthermore, if you believe that your personal data is being violated in any way, you have the right to file a complaint with the Hellenic Data Protection Authority (1-3 Kifisias Avenue, 11523 Athens, 210-6475600,


Before any potential changes to the processing of personal data through our Websites, we will accordingly modify this Privacy Notice and make it available. This way, you will be informed and able to effectively exercise your rights.

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